Accessible features on this website
There are a number of customisable options available on your web browser and the device that you are using that can help you to use this website, and other websites, more effectively.
Find out more about what your browser offers to help you access, read, and navigate web content:
The AbilityNet website has advice on making your device easier to use if you have a disability.
We have built our website to WCAG AA accessibility standards so you can:
- zoom in up to 300% without the text spilling off the screen
- use 'skip links' to navigate to menu and content
- navigate the website using just a keyboard, including contact forms
- use speech recognition software to navigate most of the site
- listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.
Find out more about WCAG AA accessibility standards on GOV.UK
We aim to use plain English through our website to make our content as simple as possible to understand. Our pages also use correct heading structures and context-rich link text.
Technical information about this website's accessibility
East Riding of Yorkshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the 'non-compliances' listed below.
Non-accessible content (non-compliances)
We know some parts of this website are not fully accessible and, are therefore, 'non-compliant':
Old PDF files
Old PDF files published prior to September 2018 fall outside the scope of accessibility legislation and we have no plans to fix these as they don’t provide sole access to key services. This is an exemption.
Disproportionate burden
Not applicable.
Content that's not within the scope of the accessibility regulations
Not applicable.
What we're doing to improve accessibility
We will continue to test regularly with Wave accessibility checker test with users and respond to customer feedback.
Preparation of this accessibility statement
This statement was prepared on 14 December 2020. It was last reviewed on 14 December 2020.
This website was last tested on 14 December 2020. The test was carried out by East Riding of Yorkshire Council's digital services team.
Testing was carried out using Wave accessibility checker, testing all pages and functionality.
Feedback and contact information
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please let us know so we can work to fix it:
Email: web@eastriding.gov.uk (01482) 391455 - Monday to Friday, 9am until 4pm We'll aim to get back to you within 3 days.
Alternative formats
You can also contact us to request information on any of our websites in a different format, such as accessible PDF, large print, easy read, audio recording or braille:
Email: web@eastriding.gov.uk Call: (01482) 393939
