About information sharing and consent
Effective information sharing underpins integrated working and is a vital element of both early intervention and safeguarding. Research and experience have repeatedly shown that keeping children safe from harm requires practitioners, and others, to share information about:
- a child's health and development and any exposure to possible harm
- a parent who may need help, or may not be able to care for a child adequately and safely, and those who may pose a risk of harm to a child.
Practitioners should be proactive in sharing information as early as possible to help identify, assess and respond to risks or concerns about the safety and welfare of children.
This includes when problems first emerge, or where a child is already known to local authority children's social care (for example, they are being supported as a child in need or have a child protection plan).
Effective joint working can be undermined by poor communication and poor information sharing. This has been highlighted as an issue in several Serious Case Reviews.
For this reason Working Together to safeguard children (2013) is absolutely clear that, "Fears about sharing information must not be allowed to stand in the way of the need to promote the welfare, and protect the safety, of children, which must always be the paramount concern."
The Data Protection Act 2018
Practitioners must have due regard to the relevant data protection principles which allow them to share personal information. The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR). Everyone responsible for using personal data has to follow strict rules called 'data protection principles'. They must make sure the information is used:
- fairly
- lawfully
- transparently.
The Data Protection Act 2018 places greater significance on the need for organisations to be transparent and accountable in relation to their use of data. All organisations handling personal data must ensure they have comprehensive and proportionate arrangements for collecting, storing, and sharing information in place. This also includes arrangements on informing service users about the information they will collect and how this may be shared.
The Data Protection Act 2018 does not prevent, or limit, the sharing of information for the purposes of keeping children and young people safe.
Practitioners looking to share information without consent should consider which processing condition in the Data Protection Act 2018 is most appropriate in the particular circumstances of the case. This may be the safeguarding processing condition or another relevant provision.
Confidentiality and consent
When you have concerns about the welfare or development of a child, wherever possible the permission of parents/carers/children/young people (as appropriate to age and understanding) should have been sought before contacting either the Early Help Locality Hubs or Safeguarding Children Hub.
The following questions will help practitioners ensure that consent is obtained:
- Does the person with parental responsibility know that a request for service is being made?
- If 'Yes', does the person with parental responsibility consent to the sharing of information for:
- members of the family's network
- professionals to be contacted for further information.
- If this referral is based on information from a third party, are they aware that it is being made?
- Does the child or young person know about this referral?
- Does your Line Manager or Safeguarding Lead know about this referral?
National guidance on sharing information
There will be occasions when it would not be appropriate to tell parents, or carers, that the services are being contacted about a safeguarding concern. An example would be when telling parents or carers would put the child or young person at immediate or greater risk of harm. Such an approach is supported by legislation (Children Act 1989, 2004) and the professional guidance from individual agencies. Working Together to safeguard children (2023) contains 'myth busting information', detailed below.
Information sharing key points and principles
- Explain at the outset, openly and honestly, what and how information will be shared
- always consider the safety and welfare of a child or young person when making decisions on whether to share information about them
- seek consent to share confidential information. You may still share information if, in your judgement, there is sufficient need to override the lack of consent
- seek advice where you are in doubt
- ensure the information is accurate and up to date, necessary, shared only with those people who need to see it, and shared securely
- always record the reasons for your decision – whether it is to share information or not.
Key principles for information sharing on GOV.UK (external website)
Principles and disclosure schemes
Concerns about adults who are in contact with children
Practitioners should also be alert to sharing important information about any adults with whom that child has contact, which may impact on the child's safety or welfare.
Those providing services to adults and children, for example GPs, may be concerned about the need to balance their duties to protect children from harm and their general duty of care towards their patient or service user, for example a parent.
Some practitioners and staff face the added dimension of being involved in caring for, or supporting, more than one family member, such as the abused child, siblings, and the alleged abuser. However, the Children Act 1989 makes clear where there are concerns that a child is, or may be, at risk of significant harm, the overriding consideration is to safeguard the child (The Children Act 1989).
Section 115 of the Crime and Disorder Act 1998
Section 115 of the Crime and Disorder Act 1998 establishes the power to disclose information is central to the Act's partnership approach. The police have an important general power under common law to disclose information for the prevention, detection and reduction of crime. However, some other public bodies that collect information may not previously have had power to disclose it to the police and others.
This section puts beyond doubt the power of any organisation to disclose information to police authorities, local authorities, probation service, health authorities, or to persons acting on their behalf, so long as such disclosure is necessary or expedient for the purposes of crime prevention. These bodies also have the power to use this information.
Part 3 of the Data Protection Act 2018 covers the processing of personal data for 'law enforcement purposes'. It covers processing for the prevention, investigation, detection or prosecution of criminal offences, or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security.
Information Duty
From September 2026, a new Information Sharing Duty will come into force as part of the Children's Wellbeing and Schools Act 2026.
This will replace the current Department for Education guidance on sharing information.
The new law says that if a professional has information about a child, they must share it with another appropriate professional if it could help them do their job.
This could include:
- understanding if a child is at risk
- making important decisions
- providing support
- keeping a child safe.
Information should only be shared if it is in the child's best interests. It does not need to be shared if doing so could cause more harm than good.
You can find more information from central government:
GOV.UK - Information sharing duty statutory guidance (external website)
ERSCP will provide further updates and guidance when the official government guidance is published in September 2026.
Further information
External resources
Child Sex Offender Disclosure Scheme Guidance (external website)
The Information Commissioner's Office (ICO) (external website)
Practice Guidance on Sharing Adult Safeguarding Information (external website)
Working Together to safeguard children (2023) (external PDF).