Parents, carers and families

Parents, carers and families

As a parent, carer, neighbour or anyone in contact with children and families you may at times have concerns about the welfare of a child. These could be concerns about their development, appearance or behaviour which may indicate signs of abuse.

Concerns about child welfare

Good parenting involves caring for children’s basic needs. This includes:

  • keeping them safe
  • showing them warmth and love
  • providing the stimulation needed for their development and to help them achieve their potential
  • providing a stable environment where they experience consistent guidance and boundaries.

As a parent, carer, neighbour, or anyone in contact with children and families, you may at times have concerns about the welfare of a child. These could be concerns about their development, appearance or behaviour which may indicate signs of abuse.

If you are concerned about a child

It is important to act as quickly as possible if you think a child is being harmed.

If you think a child may be in danger, is at risk, is being mistreated, or you have concerns about a child's wellbeing, you should pass on your concerns to children's social care or the police.

If you think a child is being abused or neglected, contact the Safeguarding and Partnership Hub (SaPH):

Office hours:

  • Monday to Thursday: 8.30am to 5pm
  • Friday: 8.30am to 4.30pm

Outside office hours please contact the Emergency Duty team:

If a child is suffering abuse and requires urgent attention because of immediate danger, call the police on 999

Further information on support for families, children’s social care, and the process:

Choosing an activity or out-of-school placement for a child or young person

An out-of-school setting can mean many things, from places like community and youth centres, sports clubs, and places of worship, to individuals offering tuition in their home, or providing coaching at a playing field or local park.

When choosing an out-of-school placement for your child you will want assurance that your child is safe and cared for.

ERSCP and LADO have created a leaflet to help you make an informed choice about the out-of-school setting, and what to do if you have concerns about a member of staff or volunteer working in such a setting:

Out-of-School Club Checklist (pdf 780kb)

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