Reporting concerns

How to report concerns

If a child is suffering abuse and requires urgent attention because of immediate danger, call the Police on 999

If you need to make a safeguarding contact about a child or young person who is at risk of harm, abuse or neglect or who has significant vulnerabilities they should be referred to Children’s Safeguarding Hub.

During office hours

During office hours (Monday to Thursday 08.30am and 5pm, Friday 8.30 am-4.30pm), you can contact SAPH by telephone on:

(01482) 395500
Outside office hours

Outside of office hours, please contact the emergency duty team:

(01482) 393939

Members of the Public

If you are a young person, family member, carer, or member of the public and you want to discuss a child that you are worried about, or make a self-referral you can contact the Children’s Safeguarding Hub:

During office hours (Monday to Thursday 08.30am to 5pm, Friday 8.30 am to 4.30pm) you can contact the Children’s Safeguarding Hub by telephone on (01482) 395500 - Choose 'Option 1' and a social worker will be able to talk through your worries with you and discuss what happens next.

Outside of office hours, please contact the emergency duty team on (01482) 393939

If a child is suffering abuse and requires urgent attention because of immediate danger, call the Police on 999.

Radicalisation

Act Early is a website for families and friends seeking support about the radicalisation of a loved one.

It is there to help you share concerns that a friend or loved one might be vulnerable to radicalisation. The website contains help and advice for family and friends including:

  • where to go for further information and support
  • the signs of radicalisation
  • what the referral process is for help
  • outlines the police safeguarding role in Prevent

Please go to www.actearly.uk for more information

For more information, visit prevent support for people at risk of radicalisation (eastriding.gov.uk - external website).

Professionals

Effective support for children, young people and families

The revised ERSCP Effective Support for Children and Young People Guidance contains details of Thresholds and pathways of support. Please refer to this guidance before contacting the Children’s Safeguarding Hub.

In the East Riding of Yorkshire, we believe that every child should have the opportunity to reach their full potential and that children are best supported to grow and achieve within their own families. By working together, we will develop flexible services which are responsive to children’s and families’ needs and provide the right level of intervention at the right time in the least intrusive way.

The threshold guidance below is for all practitioners working together with children and families to provide early help, additional, intensive and specialist support. It outlines the four levels of need and the signs of safety approach we will use to understand the needs of children, young people and their families how they think changes can be made and what they can expect when they seek support or professionals become involved. It also provides guidance for professionals so that they know when they should be working with other professionals and where to go to get additional help and services.

Contact

If you need to make a safeguarding contact about a child or young person who is at risk of harm, abuse or neglect or who has significant vulnerabilities they should be referred to Children’s Safeguarding Hub.

During office hours (Monday to Thursday 08.30am and 5pm, Friday 8.30 am-4.30pm)

You can contact SAPH by telephone on (01482) 395500

Outside Office Hours

Outside of office hours, please contact the emergency duty team on (01482) 393939

All requests for service must be made in line with GDPR and information sharing principles. - see the information sharing and consent page.

If a child is suffering abuse and requires urgent attention because of immediate danger, call the Police on 999.

The following guidance will support your decision making:

Effective Support for Children and Young People

Request for Service Form

Information Sharing and Consent advice and guidance

PREVENT: Radicalisation and counter terrorism

As a professional, if you have concerns about a child, young person or connected person who is expressing extreme views or hatred, which could lead to them harming themselves or others or is a person who you feel may be vulnerable to being radicalised, exploited or recruited by terrorists, please report your concerns by completing the ERYC PREVENT Safeguarding referral form and emailed to the police, ERYC prevent and the ERYC Safeguarding and Partnership Hub (SaPH).

East Riding Prevent Safeguarding Referral Form 2022 (word 84kb)

Email 1: PreventSouth@CTPNE.police.uk

Email 2: prevent@eastriding.gov.uk

Email 3: safeguardingchildrenshub@eastriding.gov.uk

For more information, visit prevent support for people at risk of radicalisation (eastriding.gov.uk - external website)

Managing allegations of abuse made against individuals who work with children and young people in any setting

Everyone working with or connected to children should take allegations of harm and abuse against children and young people seriously. Any adult working or volunteering with children and young people, at some point, may be the subject of an allegation that they have harmed a child or behaved in a way that suggests they may present a risk to children. This is a difficult position for all involved.

Every Local Authority has a statutory responsibility to have a LADO who is responsible for co-ordinating the response to concerns that an adult who works with children may have caused them harm. A child is a person under the age of 18 years. The criteria for making a referral to LADO are that an individual has:

  • Behaved in a way that has harmed a child or may have harmed a child.
  • Possibly committed a criminal offence against or related to a child.
  • Behaved towards a child/children in a way that indicates they may pose risk of harm to children.
  • Behaved or may behave in a way that indicates they may not be suitable to work with children.

The completed LADO referral form should be emailed to the LADO inbox:

Email LADO@eastriding.gov.uk

For further advice and information

Due to Covid-19 restrictions there is no direct telephone contact to the LADO office at present therefore please email the LADO inbox and an officer will get back to you.

LADO Guidance leaflet (pdf 575kb)

LADO One Minute Guide (word 225kb)

LADO Referral Form (word 120kb)

Adult Safeguarding

If you are concerned about adult safety or the welfare of a vulnerable adult, you can access the Safeguarding Adult Website:

Safeguarding Adults website

For immediate concerns, telephone the Safeguarding Adults Team on (01482) 396940.

Child abuse. If you think it, report it.