Cancellations and non-attendance

Individuals, who are unable to attend a course that has been confirmed, must cancel their booking as soon as they become aware of this. A substitute can take their place, but must be made known to the ERSCP training coordinator as soon as possible.

Cancellation charges will apply after a place has been confirmed if less than five working days notice of cancellation is given prior to a course date and no reasonable attempt to notify the ERSCP business unit has been made.

All organisation and agencies - £25

Agencies will be charged and invoiced individually.

Cancellations will be accepted on the morning of the course for those who are ill or have certain extenuating circumstances.

Non-attendance will only be accepted in cases involving illness or there are certain extenuating circumstances that have been agreed with the delegate's line manager.